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singh91

singh91   , 24

from Hanover

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How Can Group Chat At The Workplace Lead To Increased Productivity?

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At a workplace, communication is carried out in various modes, such as email, video calls, messages and phone calls. And business chat apps bring together all modes of communication to a single platform. Due to their advanced features and ease of use, team chat apps have facilitated group communication at the workplace, which has many benefits.

The technology allows employees to send instant messages and access other employees in just a few clicks. Group communication platforms also enable employees to address certain problems directly in a team, rather than informing each member on a one-on-one basis. Team chat apps also enable remote employees to work collaboratively.

Here are some benefits of group chat at the workplace:

 

Multitasking

Various modes of communication, such as email, phone calls, video calls and messages, reduce productivity at the workplace. However, with team chat apps, it is possible to have different conversations with different teams, groups, clients and individuals. For example, in a brokerage company, an investment broker can have separate conversations with groups or different people individually through a team chat app. It is almost impossible to talk to multiple people on different topics at the same time, either on phone or video conference call. In such conditions, enterprise chat apps can certainly allow a user to talk to multiple people at the same time.

 

Time is money saved

If group chat is adopted by a business for daily communication, it eliminates the requirement for extra telephone calls, reduces long distance calls, and improves productivity. For example, call centers work with multiple clients at the same time, eliminating the need for additional staff. In the same way, if businesses start using group chat and team messaging apps, it would help them save several hours in lost productivity.

 

Collaboration

Apart from increasing productivity, group chat has one great advantage - it facilitates collaboration that comes with mutual conversations among teams. Group chat helps different teams learn from each other and discuss each other’s' problems and interests. In addition, group chat also helps teams share their experiences with employees, peers and suppliers.

Enterprise chat apps are a user-friendly mode of communication at workplace. They can be used on any device such as computers, laptops or mobiles and are extremely easy to use.